Ancillary Enrollment Specialist - Hybrid in New Braunfels, TX

ABOUT YOU

You’re looking for a full-time job with flexible working hours. You’re task-oriented (maybe you’re a list maker), disciplined & enjoy the stability of repetition. You’re known for being reliable & caring deeply about the quality & accuracy of your work product (some may even call you a perfectionist). You’re excited by the opportunity to join a fast-growing company, with unlimited opportunities for professional growth & competitive benefits. Does this sound like you? If so, Boon-Chapman could be the place for you!

ABOUT US

Boon-Chapman is not your average Third Party Administrator. In addition to traditional TPA services, Boon-Chapman administers business process outsourcing for insurance entities, and other services through its sister companies. With nearly 55 years in business, Boon-Chapman combines the legacy of a family-owned-and-operated company, with the energy and potential of a fast-growing enterprise of companies. A few of our benefits include:

• Paid holidays & competitive PTO that increases with tenure
• Full benefits package including healthcare, dental, vision, paid STD & life
• Casual everyday dress
• Work from home opportunities
• Unlimited opportunities for growth – success is in your own hands

JOB RESPONSIBILITIES

As an Ancillary Enrollment Specialist, you’ll be responsible for maintaining eligibility for one of our biggest national clients. Key responsibilities include:

• Enter individual eligibility information into carrier portal, including new enrollments, changes & terminations
• Find assigned groups for processing using Insight manual changes
• Resolve issues by working with the ticketing/tasking systems
• Support a range of processes related to eligibility, including open enrollment, maintaining records of correspondence & reports, preparing departmental reports & more
• Ensure positive customer experiences, both externally & internally
• While this is not a call center position, it is important that you are comfortable on the phone as you will occasionally communicate internally & externally with clients

WHAT WE'RE LOOKING FOR (NOBODY'S PERFECT BUT EXPERIENCE IS A PLUS)

• High school graduate or equivalent
• Advanced computer skills, with proficiency in Microsoft Office, Internet browsers & Outlook
• Experience in the insurance industry a plus
• Self-starter work ethic
• Inherent desire for quality & accuracy in work product
• Ability to manage multiple, competing priorities & maintain confidential information