Auto Enrollment Specialist - Hybrid in Austin, TX

Company Overview

Boon-Chapman is not your average Third Party Administrator. In addition to traditional TPA services, Boon-Chapman administers business process outsourcing for insurance entities, and other services through its sister companies. With nearly 55 years in business, Boon-Chapman combines the legacy of a family-owned-and-operated company, with the energy and potential of a fast-growing enterprise of companies. A few of our benefits include:

• Paid holidays & competitive PTO that increases with tenure
• Full benefits package including healthcare, dental, vision, paid STD & life
• Casual everyday dress
• Access to an on-staff Medical Director for employees and their family members
• Unlimited opportunities for growth – success is in your own hands

ABOUT YOU!

You thrive in a fast-paced environment. You are curious and have an eye for detail. You strive to exceed expectations and to be successful. You are excited by the opportunity to join a fast-growing company with unlimited opportunities for growth and competitive benefits. Does this sound like you?
JOB RESPONSIBILITIES

As an Auto-Enrollment Specialist, you’ll be responsible for processing electronic eligibility and claims files and creating processes to generate and handle these files.

Key responsibilities include:

• Processes electronic eligibility files and loads files into the claims processing system.
• Communicates with vendors and clients regarding day-to-day EDI transactions.
• Monitors, reports, and tracks error trends to manage resolution initiatives.
• Works under the direction of the Eligibility and Premiums Manager on testing and implementation of new files and-or file changes.
• Functional knowledge with the ability to learn more advanced functions of database tools such MS Access.
• Communicates changes to other departments efficiently and professionally.
• Assists with the testing of new releases on the claims processing system and trouble shoots problems prior to loading into production.
• Assists with projects including group and vendor implementations and data projects.
• Performs other duties as assigned.

WHAT WE'RE LOOKING FOR (NOBODY'S PERFECT BUT EXPERIENCE IS A PLUS)

• High school education or equivalent. Experience and education may be substituted for one another.
• Considerable Experience in Microsoft Office programs including Access.
• Willingness to learn HIPAA EDI transactions and other file formats.
• Willingness to learn relational database functions.
• Skill in critical thinking, problem analysis, and process documentation.
• Skill in strong interpersonal and written communication.
• Ability to analyze detailed information and follow written directions.
• Ability to multi-task and meet deadlines.
• Ability to maintain regular attendance.
• Ability to maintain confidentiality of material and information.
• Ability to maintain professional appearance and demeanor.
• Ability to work as a member of a team and with other departments.
• Prior experience working with a third-party administrator or PPA or other insurance eligibility team. (Preferred)